Política de Reembolso

If you are not satisfied with your purchase, we will accept a return of a product within 30 days from the date of purchase. To be eligible for a refund, the product must be unused and in the same condition as you received it. We will notify you of the status of your refund after inspecting the returned product. If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment, within 14 days of approval.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non‑refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

If you have any questions, please contact us.

Return of physical products

If you have purchased a physical product from us, you may return it within 30 days from the date of purchase. To be eligible for a refund, the product must be unused and in the same condition as you received it.

Upon receipt of the returned product, we will inspect it and notify you of the status of your refund. If approved, the refund will be processed and automatically applied to your original method of payment within 14 days.

Damaged or defective products

In the unlikely event that your product arrives damaged or defective, please contact us immediately at [email protected] with your order number and a photo of the damage. We will arrange a replacement or full refund, including any shipping costs.

Exchanges

We only replace items if they are defective or damaged. If you need an exchange for the same item, please contact us at [email protected].

Contact us

For any questions about our refund policy, please contact us or email [email protected].